FAQ

Q1.Firmware Update - Universal Fighting Board
Q: I don’t know how to do firmware update, how can I do?

A: There’s firmware update guide for you to download and read.

You can download it from Brook’s official website.

Go to “Support è Download”

Brook’s official website download page: http://www.brookaccessory.com/download/

Q : I have some problem with firmware update.

A : Should you have any problem, please try the troubleshooting methods as below :
1. Disconnect, reconnect and retry
2. Switch another USB port and retry
3. Use another PC and retry
4. Restart PC and retry
5. Restart firmware and retry
6. Use another controller and retry
7. Shorten cable length/Use another cable and retry
8. Make sure you download the correct file
9. If you have installed ZeroPlus Driver before, remove it and retry
10. Disable antivirus and retry
11. Run the program as administrator
12. Use VPM and retry.
If you have tried all the methods above and your problem still exists, log on to Brook’s official website, go to “Contact us” for assistance.

Q : Do I need to do firmware update if there's new release ?

A : As long as you can use the converter without any problem, you don't have to do firmware update.

Q : What should I pay attention to for firmware update ?

A:
1. Firmware update must be done on a PC, it cannot be done on a console.
2. Operate it on desktop PC. For laptop, please connect your laptop to power supply.
3. Do it on Windows 7(and above) or Mac.
4. Disable antivirus when operating.
5. Don’t remove the converter while update is running.
6. Make sure the PC has smooth internet stream
Q : I try to update the firmware for my converter , It keeps giving me the message

" Downlaod file failed " and "The remote server returned an error: 227 " , What can i do ?

A :

Download the offline firmware verssion , then update again.

Unzip password : Brook

https://drive.google.com/drive/folders/18DcwrJ0qyiXBLzgFOdr4j5TmcJUMV-OO?usp=drive_link
Q2.Defective - Universal Fighting Board

Q: The LED on the board never powers up again when it is on power.

A: Yes, the board can be defective since the LED on the board indicates the board is supplied with power.

Or, you may try other usb cables.

Q: Neither the console nor the PC recognizes the board.

A: If none of the methods below helps, the board can be defective.

1. Try other usb cables

2. Try Manual Mode

step 1 : Press button:
       1P for PS3
       2P for PS4
       3P for Xbox 360
       4P for Xbox One

1K for Wii U - Pokken Tournament

2K for Original Xbox

3K for Neogeo Mini

  1P+2P together for PS Classic

step 2 : While pressing, connect the board to PC or corresponding console

3. Go to Devices and Printers on PC(Windows10) to see if the board is recognized (both Manual Mode and just plug it to PC)
Q3.Other Technical Questions - Universal Fighting Board

Q: I have a Universal Fighting Board, and I don’t know how to solder, what can I do ?

A: Please log onto Brook’s official website to see how to connect each cable and pin.

Universal Fighting Board : http://www.brookaccessory.com/detail/06960737/

Q: Does J6-1 have the same function as J6 ?

A: Yes, they are for power. You can choose either one of them for power.

Q : My UFB + UP5 cannot play PS5 fighting games and shows " PS5 games cannot be played with the current controller " ? What can I do ?

A : Update the firmware.

B : Try other USB cable.

C : Switch to PS4 mode (Hold down 2P button and then plug USB cable to PC / console)

* Hold down Option (menu) button and then plug USB cable to PC / console to switch back to the automatic detection mode.

Q : My UFB does not work on Xbox one ? What can I do ?

A : Update the firmware.

B : Try other USB cable.

C : Switch to Xbox One mode (Hold down 4P button and then plug USB cable to PC / console)

* Hold down Option (menu) button and then plug USB cable to PC / console to switch back to the automatic detection mode.

Q : Installation Dimensions

UFB :

UFB-UP5 :

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